FAQ
Ask meanything.
Pricing, contracts, the free preview, the AI receptionist and how we'd work together. If your question isn't here, ask me on a free call.
Questions,answered straight.
What owners ask on almost every first call.
Pricing & contracts
How much does a website cost?
Every plan has a fixed build price, listed on the pricing page before HST, so you know the number before we talk. The only monthly costs are optional: the Care plan and the AI receptionist. Both are month-to-month.
Do I have to sign a contract?
No. The build is a one-time price. Care and receptionist plans run month-to-month, and you can cancel any month without a penalty.
What does the Care plan cover?
Hosting, security and software updates, small edits like new photos, prices or hours, and a monthly check that your forms, phone links and booking still work. If something breaks, fixing it is my job. [CONFIRM inclusions]
The free preview
How does “see it before you pay” work?
After a short call, I design a real preview of your new homepage using your business, your services and your area. You look it over, we talk it through, and you only pay for the build if you want to go ahead.
What if I don’t like the preview?
Then you don’t pay anything. Tell me what’s off and I’ll take another pass. If it still isn’t right, we part ways on good terms. There’s no deposit and no obligation.
What do I need to have ready?
Only a conversation. A logo, photos or an old site help, but they aren’t required. I’ll work from what we discuss and tell you what’s worth adding later.
AI receptionist
Will it sound like a robot?
It uses a natural voice and answers with your details: your services, your towns, your hours and your prices if you want them shared. You hear it and approve the script before it takes a single real call. [CONFIRM]
Does it tell callers it’s an AI?
Yes. Every AIR receptionist opens with a short, friendly line saying the caller is speaking with an AI assistant and that the call may be recorded. Canadian privacy law expects that, and callers appreciate it. You choose the wording.
What happens when it can’t answer something?
It takes the caller’s name, number and what they need, then texts you a summary right away so you can call back between jobs. [CONFIRM transfer options]
Working together
Do you only work with businesses near Cobourg?
I focus on Northumberland County and Durham Region, from Brighton and Campbellford to Oshawa, so we can meet in person when that helps. Everything else happens over Zoom, phone and email.
Who will I actually deal with?
Me, Arlo. I plan, design and build every site myself, and I’m the person who answers your messages. You won’t be handed to an account manager.
How long does a new website take?
It depends on the plan and how quickly we can gather your content. [CONFIRM typical timeline] You get a clear schedule after the preview, before you commit to anything.
Still wondering about something?Ask me directly. You'll get a real reply within one business day. [CONFIRM]
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